Cloud & SaaS Backup — Fully Managed, Resilient, and Always Ready

End-to-end cloud backup and recovery for servers, SaaS, and hybrid environments — delivered through our UK-managed service, powered by N-Able Cove Data Protection, AvePoint, and ConnectWise.

  • Your Data. Protected, Managed, and Recoverable — Every Day.
  • Protect Every Endpoint, Server & SaaS App — Automatically.

Cloud & SaaS Backup

Comprehensive, Cloud-Native Data Protection with White-Glove Managed Service

Modern businesses rely on distributed systems, hybrid environments, and SaaS platforms — but managing all that data protection internally is complex and time-consuming.

At Direct Cloud Backup, we make it simple.

Our Cloud & SaaS Backup solutions combine industry-leading vendor technology with our fully managed MSP service wrapper, delivering one contract, one portal, and complete peace of mind.

Powered by N-Able Cove Data Protection, AvePoint, and ConnectWise Cloud Backup (formerly SkyKick) — we ensure your data is continuously protected, compliant, and recoverable whenever you need it.

  • Cloud-Native Architecture with Global Redundancy
  • Encrypted, Immutable, and GDPR-Compliant
  • Fully Managed by UK-Based Backup Experts
  • Automated Monitoring, Reporting, and Test Restores

Ransomware Protection & Recovery Confidence

Ransomware-Resilient Backups. Always Ready to Restore.

Every backup we manage includes immutable storage, multi-version retention, and independent recovery validation to ensure ransomware can never compromise your last line of defence.

Learn more about our Ransomware Protection & Disaster Recovery solutions

The Direct Cloud Backup Difference

Technology + Management = Total Data Confidence

Our value lies in what we add around the technology — the service layer.

Every solution is monitored, managed, and tested by our UK-based engineers, ensuring your data protection strategy is not just installed, but always operational.

Included in Every Managed Contract:
  • 24/7 Backup Monitoring and Issue Resolution
  • Proactive Restore Testing
  • Compliance & Health Reporting
  • SLA-Driven Response Times
  • Monthly Service Reviews

Cloud Backup

Cloud Backup — Powerful, Scalable Protection for Servers, Endpoints, and Hybrid Systems

Our Cloud Backup service, built on N-Able Cove Data Protection, provides complete resilience for physical, virtual, and cloud environments.

Whether your infrastructure runs on-premise or across Azure, AWS, or GCP, we deliver fast, efficient, and encrypted backups with daily managed oversight by our MSP team.

What Sets It Apart:
Unlike typical backup software, we handle everything for you — deployment, configuration, monitoring, alerts, and recovery validation. You get all the power of Cove Data’s enterprise-grade platform, without the management overhead.

Key Features:
  • Incremental, Image-Based Backups with Cloud Storage
  • AES-256 Encryption In Transit and At Rest
  • Built-In Ransomware Protection & Immutable Storage
  • Rapid File, System, or Full Image Recovery
  • Flexible Retention and Data Residency Options
  • Continuous Monitoring and Daily Backup Health Checks
  • 24/7 UK-Based NOC Support
Integration Capabilities:
  • Hybrid and Multi-Cloud Infrastructure
  • VMware, Hyper-V, Windows, macOS, Linux
  • Azure, AWS, and GCP environments

Microsoft 365 & SaaS Backup

Microsoft 365 & SaaS Backup — Secure, Simple, and Fully Managed

Your SaaS data needs just as much protection as your infrastructure. Our SaaS Backup service combines the power of AvePoint and ConnectWise (formerly SkyKick) to deliver complete, automated protection for Microsoft 365, Google Workspace, and SharePoint Online — all managed end-to-end by our UK service team.

Key Features:
  • Automated Daily Backups for Exchange, OneDrive, SharePoint & Teams
  • Granular Point-in-Time Recovery (emails, files, conversations)
  • Long-Term Retention for Compliance (GDPR, FCA, ISO27001)
  • Multi-tenant Cloud Storage for Scale & Resilience
  • Advanced Reporting & Audit Trails
Platform Coverage:
  • Microsoft 365 / Office 365
  • Google Workspace / GSuite
  • SharePoint Archiving (AvePoint)
Managed Service Benefits:
  • Continuous Backup Monitoring
  • Scheduled Recovery Testing
  • SLA-Based Restore Response Times
  • Dedicated UK Account Manager

Why Choose Cloud & SaaS Backup?

Automated, Always-On Protection:

Enjoy worry-free, scheduled backups of your Microsoft 365, Google Workspace, and on-premises systems—covering emails, files, SharePoint, Teams, contacts, calendars, and more. No manual effort needed.

Unlimited Retention & Fast Recovery:

Recover any file, email, or document in seconds—no matter how far back you need to go. Our unlimited retention policies help you meet compliance needs and never lose vital data again.

Defence Against Ransomware & Insider Threats:

Immutable, encrypted backups mean even ransomware cannot tamper with your data. Protect against accidental deletions and malicious activity with proven recovery safeguards.

UK-Based Expertise & 24/7 Support:

Our local team monitors your backups around the clock, provides expert guidance, and is ready to restore what you need—when you need it.

Features at a Glance

Fully managed daily or near real-time backups

Coverage for emails, drives, SharePoint, Teams, calendars, contacts, and more

Unlimited retention and granular, point-in-time restores

End-to-end encryption (in transit & at rest)

Immutable, tamper-proof backup architecture

Instant, self-serve restore or help from our support desk

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